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Product pages

Product pages carry the detail.

Interactive product pages for a brand, published inside the HCP portal so every section view is attributed to a named professional. One destination for every campaign on that product: email, WhatsApp, congress and rep follow-up.

A product page on desktop and phone: therapy area, key benefits, what the product treats, how it works, and how far through the detail aid the visitor has read

The problem

A printed detail aid does not report back

A rep leaves a detail aid on a desk. The brand manager knows how many were printed and how many visits were made, and nothing after that.

Which section held attention, which claim prompted a question, whether a physician went back to it a week later: none of it exists, because paper has no return path. The same brand then runs digital campaigns that link to a PDF, which is paper with a download counter.

This is not a failure of the printed aid. It is a channel that was never built to send anything back. A product page is the same approved content, published so that the return path exists.

An upright tablet showing the report for a PDF detail aid: one download count filled in, and the four rows below it — section viewed, time on page, question asked, return visit — left empty, with a card reading that nothing came back.

What we build

Every product, published properly

Six blocks, built once per product and maintained as the approved material changes. Each one is a reason for an HCP to stay on the page rather than close it.

Interactive mechanism of action

A step-controlled animation of the mechanism of action, advanced by the HCP rather than played at them.

Clinical evidence, one click deep

Pivotal trial data as interactive charts, with the full publication and reprint available without leaving the page.

Dosing calculators and tools

Weight-based dosing, renal adjustment and titration schedules, used on the page rather than downloaded.

Comparators and positioning

Structured comparison against the standard of care, where the data supports it and medical approves it.

Safety and prescribing information

Approved safety information and the current SmPC, held in one place and replaced when the document changes.

Download library

Reprints, patient support materials, guidelines and slide sets, with every download logged against the HCP profile.

A desktop display showing a product page built from six named blocks, with the mechanism-of-action animation stopped at step two of five, a clinical trial chart, and a dosing calculator returning a calculated dose.

Structure

One product, several campaign destinations

A product page is divided into tabs, and each tab is a campaign destination in its own right. The efficacy tab is where the newsletter lands, and the mechanism of action tab is where the WhatsApp campaign lands.

Built once

One asset covers overview, mechanism of action, clinical evidence, dosing and administration, safety, resources and medical information requests.

Aimed separately

Each campaign points at the tab that matches its message, so nobody rebuilds a landing page for every send.

Reported separately

Reporting comes back split by tab, and which tab an HCP opened is a clearer signal than which email they opened.

A laptop showing one product page's seven tabs, with the newsletter campaign wired up to the evidence tab and the WhatsApp campaign wired up to the mechanism tab.

A visit, end to end

From a campaign link to a rep’s inbox

Every visit follows the same path, and each step leaves a record. This is what one HCP visit produces.

Link

An email, a WhatsApp message, a rep follow-up or a congress QR code carries the HCP to a specific tab.

RecordedSource channel and landing tab
Arrival

The page sits inside the HCP portal, so the visitor is already identified rather than an anonymous session.

RecordedNamed HCP, specialty, registered country
Reading

The HCP steps through the mechanism of action, expands the evidence and opens the sections that matter to them.

RecordedTab order, time per section, evidence expanded
Downloads

Reprints, guidelines, patient materials and slide sets are taken from the library.

RecordedEach document, against the profile
Action

The HCP registers for a webinar, requests a rep visit, asks medical information, or requests a sample where that is locally permitted.

RecordedCTA type, and an alert on a high-intent action
Profile

The visit is written back to the HCP profile, so a rep picking up the request arrives with the browsing history already attached.

RecordedEngagement score and next best action
A phone showing one HCP visit as a running record: the campaign message and tab they arrived on, the named professional's specialty and country, the tabs read and time spent, the documents downloaded, the rep visit requested, and the score and next action written back.

Country control

Different markets, different content, one asset

Approved indications differ by market, and so do prescribing information, available presentations and what a brand is permitted to say. Country-level control on a single asset is the alternative to maintaining a separate build per market.

The brand manager maintains
  • One asset, edited in one place
  • Country-level visibility on every tab and section
  • A local SmPC and prescribing information per market
  • A publish date per market, so a launch goes live on its own schedule
The HCP sees
  • The version that applies to the country they registered in
  • Sections hidden where a claim is not approved for that market
  • The prescribing information current where they practise
  • The language they registered in, or the one they asked for
A laptop showing a per-market visibility matrix with one market's column marked, beside a tablet showing that market's HCP view, where the unapproved comparator section is simply not there and the local prescribing information is.

Reporting

What a product page reports

A visit is not a number. Every product page returns the same two views — what one physician did on it, and what a campaign produced across all of them.

Per HCP

  • Which tabs opened, and in what order
  • Time spent per section
  • Which evidence was expanded
  • What was downloaded
  • Which CTA was clicked
  • Whether they returned, and how often

Per campaign

  • Visits by source channel
  • Tab-level landing performance
  • Section engagement depth
  • Download volume by document
  • CTA conversion by type
  • Cost per engaged HCP, by channel
A laptop showing the product page report split in two: one HCP's tabs numbered in the order they opened them with time spent on each, and visits counted per campaign source.

How it connects

Where the campaigns land

On its own, a product page is a well-built microsite that nobody visits. Inside the programme, it is the point where the other channels are measured.

Email

Newsletters and product campaigns link straight to the relevant tab, and the visit is attributed back to the send.

WhatsApp

Campaign links land on the tab that matches the message, so a short message can point at a long answer.

The HCP portal

The page lives on the portal, so the visitor is identified before they read anything.

Reps and print

Follow-up links and congress QR codes give offline material a digital trace it did not have.

Webinars

Registration CTAs feed the session on that molecule, and the registration carries the source page with it.

The HCP profile

Every interaction scores the profile and updates the next best action for that HCP.

A desktop display showing the product page sitting inside the HCP portal, with email, WhatsApp and rep and print material arriving at it, and two lines leaving it to webinar registration and to the HCP profile.

Questions

Common questions

Who builds the content, you or us?

We build the page, the interactions and the animations. Content, claims and data come from your brand and medical teams. Everything goes through your approval process before publication.

How does this pass medical and regulatory review?

The page is submitted for approval like any other promotional material, as a complete asset with all states and interactions documented. Post-approval changes go through the same process, and version history is retained.

Can we update content after launch?

Yes. Content, visibility and scheduling are managed from the dashboard, so approved changes go live without a development cycle.

Does each product need its own build?

Each product gets its own page, but the framework, components and interaction library are shared across them. The second product takes less work than the first.

Can reps use the page during a visit?

Yes. It works on a tablet in a face-to-face detail, and the same asset serves self-detailing when the rep is not there. One asset, both use cases, one reporting stream.

How is this different from putting the detail aid on our website?

A corporate website does not know who the visitor is. Product pages sit inside the HCP portal behind verified registration, so every interaction is attributed to a named, specialty-tagged and country-tagged professional rather than to an anonymous session.

The whole point

Product pages are one of four. The value is in joining them.

Every channel writes back to the same profile. One record per doctor, one score, one next action — whichever channel produced the signal.

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